You’ve heard of work orders, but maybe you think they’re for large businesses or maybe you don’t really understand the purpose and how they can help your house cleaning business. Make no mistake, work orders should be part of your daily work.
Tag: procedures
How to Hire Employees for Your Small Business Once you have started your business doing the work yourself, it’s a daunting task to consider bringing in workers. You’re used to working alone and your clients are used to you and how you provide the service. You have invested everything you have in nurturing your clients […]
In this post you’ll learn: The legal aspects of terminating an employee What you need to have before hiring employees How a review process is used to validate the termination How to reduce the emotional impact for the employee Making the decision to terminate an employee is hard, but actually sitting down and telling the […]
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Setting Up an Employee Recruitment Plan
blank line How to Hire Employees for Cleaning Business Before you start recruiting, read this post on how to hire employees for your small business. These eight things must be completed before you hire your first worker.blank line This article will explain what you need to do to setup a staff recruitment plan: – What […]
One of the hardest thing to do is to make the decision to raise your price for house cleaning clients. If you don’t, you could risk losing money and in the long run – your business. If you do raise your price, you run the risk of losing a client. In this article, I’ll explain: […]
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
As a residential cleaning business owner, your job is to keep the flow of prospects streaming into your business. You can do this through casual inquiry and through your marketing efforts. Once you generate a prospect, you need to convert them into paying customers. Once you determine the needs of your prospect and how you […]
Unlike commercial cleaning where your client rarely – or – never sees your employees, residential cleaning companies rely on the relationship they have built with their clients. After all, each of your client homes is their castle and they’re not going to let anyone into their castle! Imagine someone coming into your home to clean. […]
Clicking on a link sometimes means I make a small commission if you make a purchase. I only make recommendations on products I have thoroughly reviewed or use myself. Are you still trying to run your house cleaning business as a one man (or woman) show? If so it’s time to stop. Don’t you want […]
Answers to Common Tax Questions This article is based on US Taxes 1) What if I don’t receive my W2? Employers are required by law to mail all employee W2’s by the end of January each year. So, January 31st has come and gone and you haven’t yet received your W2. What should you do? […]
The slowest season for a house cleaning businesses is the summer in many parts of the US. Kids are out of school, the family is on vacation, they’re cutting back financially for the summer, and various other reasons. I found this to be most prevalent with families and teachers. In reality, a client could stop […]
In building and running my residential cleaning business, one of the most difficult concepts to enforce was disinfecting. Whether the people you hire are experienced cleaners or newbies, most house cleaners don’t give proper disinfecting procedures the respect they deserve. Many experienced cleaners were aware of the importance of disinfecting, but had acquired a lot […]
I get a lot of questions about running a residential cleaning business. One of the common issues is the client who wants you to use their cleaning products. This is one of the major decisions you need to make before you start your house cleaning business. Are you going to use your client’s products or […]
You’ve started a business and you’re making money. Now what? You should be planning a business exit strategy so your business is liquid and flexible just in case you need to make a change. Having a five year plan is one way to ensure your success. If you’re like many, you don’t want to be […]
You have a new client. You have provided them with their first cleaning and your quote for ongoing service. As the service progresses, your new client starts grumbling about the time you spend in their home. Their previous house cleaner was able to get the job done faster. Why is it taking so long? What’s […]
In our fast-paced world made even faster with the addition of everything digitized, we still don’t seem to have time in the day for everything we need to do. When running a business, this can be the start of the downfall. One of the areas you should never shortcut is customer management. One of the […]
Talk to different small cleaning businesses and each will have their own way of bidding cleaning jobs and leaving a cost estimate for prospects. That’s because there is no right or wrong way to estimate house cleaning jobs. You must also take into consideration the type of work you are estimating, such as 1) a […]
Running a residential cleaning service requires more than just showing up to do the cleaning. Your clients and customers have high expectations today. They want to trust the cleaning people who show up, but they also want to know what you accomplished on each appointment. A house cleaning checklist provides this information to the client. […]
Speed cleaning is the tip most professionals give to anyone wanting to start a cleaning business. A professional cleaner doesn’t have time to dawdle on the job. It’s your job and your time is money – one way to increase your income is to clean more houses. You can do this when you implement a […]
Managing fast change: Growing your residential cleaning company Discover what it takes to rapidly grow your business before you start the ball rolling: This modification can be in the form of staff member numbers, company objectives, senior administration and direction. I know from experience that these changes need to be managed if a company is […]