House Cleaning Pro
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
Even a well run business experiences times when things are not running smoothly. Your results depend on how you deal with these situations. If you are feeling frustrated with your business it is time to sit down and take a good look at certain areas. This article will examine some of the sources of a […]
Clicking on a link sometimes means I make a small commission if you make a purchase. I only make recommendations on products I have thoroughly reviewed or use myself. Documenting your procedures is one of the best ways to systemize your residential cleaning business. These documents should be as detailed as possible, with no steps […]
The big reason people hire a business coach is to accelerate growth and improve their bottom line. While there are many different aspects of your business that you can work on with your coach, the end goal is always to increase profits and stability – build a business that will provide for you and your […]
In this post, I’m going to review the current updates to popular networks and why you should be using them. Then I’ll show you how to implement your social media so it’s working for your business without taking up all your time. Social media is the perfect way to have your business stay in front […]
As a residential cleaning business owner, your job is to keep the flow of prospects streaming into your business. You can do this through casual inquiry and through your marketing efforts. Once you generate a prospect, you need to convert them into paying customers. Once you determine the needs of your prospect and how you […]
It takes hard work, courage and taking risks to be a leader. You have to be able to find solutions to problems and make things better while not falling apart yourself. Being a leader means being a role model for people to follow and doing things that will help the community, your employees or even […]
As a small business owner, one of your jobs is to make sure you have enough cash on hand to pay your bills. A true indicator of the health of a business is cash flow, the money flowing in and out of the business. This money includes that from sales, expenses, debts collected, credit extended, […]
The professional networking website LinkedIn was launched in 2003, and now boasts well over 400 million accounts (100 million of which are active). LinkedIn has firmly established itself as the leading website for professionals to meet, speak to and connect with one another. Let’s go through how to use LinkedIn for business effectively. One of […]
One of the hardest things we have to face in residential cleaning is providing a personal service and then having to deal with the customer who insists something is wrong. A natural reaction is to push back and defend ourselves, but this won’t work if you want to keep long-term clients. According to The US […]
All social media platforms are continually changing in order to better serve their market. What may have worked for you last year may not be working this year and that’s why it’s important to stay informed. Facebook has implemented a major change to how it ranks posts, videos, and images that appear in our news […]
It’s the two things that will always be a constant in your residential cleaning business: finding and converting leads into new customers and finding and retaining new employees. It takes a lot of trial and error to discover what works for your business. Most house cleaners today also want to get into commercial cleaning. You […]
Everything you hear about getting new customers for your residential cleaning company today is about speed. They will tell you that nobody is doing in-home estimates anymore – that’s old school. They recommend using an appointment scheduler on your website so visitors can book their own appointment quickly. Well – hold on! That’s fine for […]
If you’re using Instagram for your business, you’ll be excited about the recent change that makes it easier to schedule posts. This means you don’t have to be on your phone to make a post and you can plan and schedule your posts in advance. This article got me excited because I like to plan […]
People have many different reasons to start a small business. Sometimes they just want to earn a little extra money, others see house cleaning as a way to get out of a dead-end job or away from a boss they don’t like.
Recently we were discussing how to put together a help wanted ad to attract the right candidates in my House Cleaning Business Mastermind group. When I saw this article, it resonated with me because it was timely and you have to be able to ask the right questions to discover the right employee to hire […]
Social media platforms are where everybody goes today to get their news and to validate a business. That’s because it’s fast and convenient. Many people don’t have time to wade through long articles – they want sound bites that are easy to digest. And that’s where your business page comes into play. How to Use […]
Residential cleaning is a people business. You’re in people’s homes touching their most personal possessions. They are inviting you into their home to perform a job and they need to know they can trust you and the service you are selling. So perfecting the sales process to sell your cleaning service is crucial to your […]
Many people dream of working for themselves, being their own boss, and having the freedom to only take on clients and projects they love. What they don’t realize, though, is that there is a huge difference between building a business and being self-employed. Business owners scale their income. Self-employed people trade dollars for hours. Business […]
I don’t know anyone who actually likes business planning, including me! The little fact most people don’t realize is that business owners who actually take the time to plan their business reach success faster than those who don’t plan… and they earn more! It really isn’t as difficult as you might think once you know […]