House Cleaning Client Notices
What They Do: Gently remind your client of your company policies
Why You Need Them: To notify your client of a problem before it becomes an issue. One of the problems I had managing teams of employees were the issues that were encountered while the team was at their scheduled appointment. These were sometimes just silly little policies overlooked by the client, but made it difficult for us to do our job.
These are REALLY handy when you need to leave a reminder when the client is not home while you are cleaning!
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Forms have been created in Canva and can be customized with a free account. Change the font, background colors, images and the text.
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“The Silly Little Policies”
When the boss isn’t around, the client will take advantage!
It wasn’t enough that my team lead would discuss the issue with the client! Sometimes the client wanted to argue with my employee, thinking they were alone and defenseless.
Why?
Employee Request or Company Policy?
Well – they just needed a gentle reminder from the business. After all, was it an employee request or was it a company policy?
I quickly solved the problem by creating little Client Notices for all the irritating situations we encountered. Such as:
- Sorry – we had an accident
- Communication – we need your feedback
- It’s difficult to clean around so many people
- We really don’t want to clean when you’re sick
- It’s a scorcher out there and we could have heatstroke
- Don’t leave us hanging the day of your appointment
- Things have changed in your house (aka a price increase)
- The temperature is dropping
- Your valuables could get lost
These notices are created in Canva and are ready for you to add your company information.
Each notice can be printed 2-up – that means they are 2 on 1 sheet of paper. All you have to do is print the notices and cut them in half. Use your own paper cutter or take them to the nearest office store and they’ll do it for you!
Your purchase includes complete instructions for use.
I designed these mini flyers to be left behind when a job is completed to notify the client of an issue. When the client is home, it’s solid proof of your company policy and not just the whim of the employee.
Each form is printable and can be customized for your business in Canva
Images are blurred for display
These printable forms are completely customizable for your business and include instructions for use
Forms have been created in Canva and can be customized with a free account. Change the font, background colors, images and the text.
Get All 9 Notices Today!
Not included in other Packages
Use coupon code TODAYONLY for a special discount!
<< Instant Access >>
How do the Client Notices Work?
Here’s the deal….many very good clients can easily become a nightmare, if you let them. After all, your employee/worker is the only “face” they see representing your company. Pretty soon they start to believe the worker(s) are their worker(s) and not yours! If you are doing the cleaning yourself, this is a non-confrontational way to gently remind your client of your policy.
Clients respond to documented policies – not those you make up on a whim
I know, I know – your worker(s) are supposed to be keeping them happy.
Consider this…you are running a business and you are responsible for your workers. You have related overhead that could be affected when your company policies are ignored – possibly even risking your insurance rates.
These Client Notices gently remind your client about your company policies while inviting them to discuss the issue directly with you.
How to Use the Client Notices
As your worker explains the situation to your client, a Client Notice is handed to them at the same time. If the client is not home, your worker will leave a Client Notice along with the other paperwork you leave at the end of an appointment.
How easy is that?
Problem Solved!
I never had another problem with an issue after using these Client Notices. Sure – they may need another reminder, but that’s why you have the notices on hand!
Get All 9 Notices Today!
Not included in other HCP Packages
Forms have been created in Canva and can be customized with a free account. Change the font, background colors, images and the text.
Use coupon code TODAYONLY for a special discount!
<< Instant Access >>